FAQs
What are the benefits of working with a Professional Organiser?
Professional Organisers work with clients to declutter and organise their homes. Working with one can help you save time, money and effort in the long run, so although I’m obviously biased, I think it’s totally worth it! Studying and mastering the KonMari Method takes time and patience, things we unfortunately don’t always have in our modern busy lives. But working with a Professional Organiser, especially a Certified KonMari Consultant, means you get the expert knowledge and clear guidance to help you achieve long lasting results. It’s also like having an impartial coach who will support you every step of the way, keeping you motivated and on track even when things become emotional or overwhelming.
How does the KonMari Method differ from minimalism?
The KonMari Method isn't all about minimalism. It's really about making your home a place where you know what you've got, love what you've got, and can easily find it when you need it. Some people like that clean, minimalist look, which is beautiful, while others are all about the cozy, "lived-in" style, equally as beautiful. You get to decide how much stays and how much goes, based on what floats your boat and suits your needs. It's your space, your rules.
Who is the KonMari method for?
The short answer, the KonMari Method is perfect for everyone! But to make that a little more specific it’s for people who are overwhelmed by their belongings and are ready to declutter. Whether you want to make better use of your space, you’re moving home, you’re navigating one of life’s transitions or you’re helping a loved one, the KonMari Method is for you. And I would absolutely love to help you use this method to transform your home into a space of serenity, one that allows you to live your ideal lifestyle.
I’m nervous about letting a stranger come into my home and go through my belongings.
What happens during a tidying session?
I totally understand it can feel uneasy not only letting a stranger in your home but then going through all of your belongings together. I'll work with you and your space in a respectful, patient, and non-judgmental way. In terms of what happens during a session, we will collect all items in a certain category, books for example, go through them one by one and you will make the decision if each one brings you joy. I’ll help you through this process and we’ll then discuss storage solutions and I’ll help you find the perfect home for your possessions, a home that works for you. If there is anything you don’t want me to go through with you, that’s absolutely fine. We can discuss all of this ahead of our sessions.
Will my sessions be confidential?
Absolutely! I will not disclose any information about you or identify you as a client. If photos are taken to document your progress, I will only share these if you have given me permission to do so. I will always keep your location, name and personal information confidential too.
How long will it take?
How many sessions will I need to book?
The timeframe can vary from person to person and depends on several factors. These factors include the size of your home, the quantity of items you need to address, the number of categories you'd like to organise, your speed in deciding what sparks joy, and your commitment to continuing the work independently after our sessions. I always suggest having an initial consultation before your first session, as it allows us to connect and determine the number of sessions you might need. Providing an exact estimate can be challenging since these factors can change during the process, but I will make my best effort to provide an estimate and keep you up to date on our progress.
During our consultation call, we can also explore the best package for your specific needs and home. I offer a range of packages to support you, including discounts for booking multiple sessions, follow-up support, and check-in visits.
Why is one KonMari Tidying Session up to five hours?
Most sessions will last between three to five hours. We need this amount of time to make significant progress in a category while also not leaving you exhausted and drained. As we work through sessions together, we can begin to find what works best for you and if you would like longer sessions, I’m more than happy to do that for you with an additional hourly fee. This is something we can discuss to find the best solution for you within the packages I offer.
Do I have to be present during the session?
Yes we work together through the whole tidying process. Tidying is a personal journey so I can’t do it for you. Only you can decide what brings you joy. But I will be with you every step of the way. I’ll support you in decision making, I’ll help with the physical activities of collecting and then storing your belongings and I’ll also give you tips and advice, teaching you the techniques of the KonMari Method. Tidying also requires concentration so I advise wherever possible, that you find time when you don’t have distractions from family members, anyone you share your home with or pets. If you are short on time, I may be able to create organising systems and can finish up without you. This is something we can talk about during your initial consultation call.
Do I need to prepare anything before the first session?
There is no need to tidy before our session. I like to be able to see how you live and how you use your belongings in order to better advise when it comes to storing. Ahead of your first session, it would be great if you’re able to think about what your ideal lifestyle is so you’re ready to dive in. If that makes no sense to you now, no worries at all, we will discuss it on our consultation call. And if you’d rather do that work together during our first session, I’m happy doing whatever works best for you. Ahead of every session, it’s a good idea to have some strong bin liners and any handy boxes you have that will help us sort. I may also give you some category specific prep ahead of a session if you are keen to do this. But we will always have a chat about this first. If you love being prepped I can give you things to do. Or if you find it’s not working for you, I can plan our sessions to make sure everything is completed in that time.
Do I need to buy extra storage before we begin?
No. No new storage is needed. We’ll most likely find existing containers in your home we can use. If you’ve already bought some or you choose to buy some at the end of your tidying journey, that’s also no problem.
Will you make me throw things away?
I promise I won’t. Every decision about what to keep and what to let go of is made by you. I will be there to help you discover what brings you joy so you can make those decisions but I won’t make you discard anything.
I'm worried about adding lots to landfill whilst decluttering.
What will happen to items that I no longer need?
What happens to the items you choose to let go of is totally up to you. I’m keen on decluttering in the most eco-friendly way possible. I will share all of my advice on how best to discard your items and I’m also always keen to learn more, so if we come across an unusual problem I’m not familiar with I’d be eager to help find a solution. Some of the solutions I encourage clients to consider are re-gifting wherever possible, selling and donating to charity. If none of those options are possible, we can look into recycling options and responsible disposal. I’m unable to remove any items from your home but can advise the best way to get rid of it.
What if my partner is having trouble getting on board?
This is a very common concern and one that I also had to deal with when I started my own KonMari journey. It’s important to have the conversation with your partner to give them all the information about what we’re doing and what the benefits will be. The key then is to start with your own possessions, focus on only your things. Hopefully after your partner sees the progress you’re making and the positive effects it’s having on you, your life and your space, they’ll be on board. In may case, he was so on board he started completing his own KonMari journey!
Do you provide a cleaning service?
I don’t. However, if you have cleaning products around, I’ll always happily dust a bookshelf or scrub the back of a kitchen cupboard that hasn’t seen daylight in a while. It’s often a good opportunity to do this before we put all of your beautiful possessions back in their homes.
What if I need to cancel?
I understand that occasionally you may need to cancel a session due to unavoidable circumstances. If you need to cancel, please get in touch with me as soon as possible. I will try to rearrange a cancelled session wherever possible. There is no charge to do this but all rescheduled sessions must be completed within one month of the original session date. If you cancel the session with less than 72 hours notice of the agreed date and time, no refund will be given. Cancellations made more than 72 hours in advance of the session will be refunded in full.
Which area do you service?
How far do you travel?
I work in London zones 1-6. Working outside of this area is subject to additional travel fees but I'm very happy to discuss this option with you.
Are you insured?
Yes, I have Public Liability Insurance.
